Identity Lifecycle Management Services

Protect your high-risk accounts with structured Privileged Access Management that controls, monitors, and secures privileged access across your environment.

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About Service

Identity Lifecycle Management Overview

Employees join, change roles, move departments, and leave. Systems change, new apps are added, and permissions expand over time.
If access isn’t updated properly at each step, organizations end up with unused accounts, unnecessary permissions, and security gaps no one notices until it’s too late.

Identity Lifecycle Management (ILM) helps prevent this by making sure every user account is created correctly, updated correctly, and removed correctly — at the right time.

CyberXSoft helps organizations build simple, structured lifecycle workflows that keep identities clean and permissions accurate without adding extra work for your team.

What Is Identity Lifecycle Management?

Identity lifecycle management controls the full life of a user account across your organization.

This includes:

User provisioning and deprovisioning
Access approvals and changes
Role updates and permission corrections
Account termination and cleanup
Periodic access checks
Identity workflow automation

In simple terms:

ILM ensures that users have only the access they need — and nothing more.

What Our Identity Lifecycle Management Service Includes

Onboarding (Provisioning) Setup

New users receive the right accounts and access from day one.

What’s included:

Account provisioning process design
Mapping roles to access levels
Setup of standard and department-specific access

Approval flow design

Access Change & Role Update Workflows

Employees often switch teams or responsibilities. Their access should change with them.

What’s included:

Role-based access adjustments
Approvals for new permissions
Removal of outdated access
Automatic updates for department changes

Offboarding & Deprovisioning Controls

Removing access on time is one of the most important parts of IAM.

What’s included:

Structured offboarding workflow
Timely removal of accounts
Cleanup of shared or leftover access
Removal of licenses, cloud roles, and admin permissions

Identity Governance Alignment

We help maintain consistency across all users and departments.

What’s included:

Access lifecycle governance rules
Documentation of access steps
Ownership assignment for systems
Escalation procedures for exceptions

Automation Guidance

Many organizations want to reduce manual work. We guide you on tools that support lifecycle automation.

Common industry tools include:

Microsoft Entra ID
Okta Identity Governance
SailPoint
One Identity

We do not overpromise — we simply help you understand which tools can support your environment.

Identity Cleanup & Correction

We identify and help correct outdated, unused, or risky accounts.

What’s included:

Inactive account cleanup
Duplicate account identification
Admin permission review

Removal of leftover or temporary access

Common Problems Companies Face

Identity lifecycle issues usually come from everyday situations:

Employees keeping access they no longer need
Accounts not removed after someone leaves
Duplicate or outdated accounts
Unapproved permission changes
Shadow IT accounts created without oversight
Missing documentation of who approved what
No tracking of role changes
Inconsistent onboarding or offboarding steps

These gaps increase the risk of misuse, mistakes, and unauthorized access.

Use Cases

New Employee Onboarding

New users get the correct access without delays or guesswork.

Department or Role Changes

Access updates match job responsibilities immediately.

Offboarding Employees

Accounts are removed on time, lowering insider risks.

Mergers or Team Growth

Standardized workflows prevent permission sprawl.

Preparing for Audits

Lifecycle records help meet ISO, SOC 2, PCI-DSS, or internal audit needs.

How Our Lifecycle Management Process Works

Identity Mapping

We review users, roles, departments, and access patterns.

Workflow Design

We define provisioning, changes, approvals, and offboarding steps.

Implementation

We set up lifecycle processes and help your team apply them.

Automation Setup (If Needed)

We guide you on automation options for faster provisioning and cleanup.

Validation & Cleanup

We clean outdated accounts and verify correct access.

Documentation & Handover

We prepare clear guides, diagrams, and role-based workflows.

Who Can Benefit From This Service?

Companies with growing teams
Organizations switching to cloud apps
Businesses with unclear access processes
Teams struggling with user management
Companies needing consistent onboarding/offboarding
Organizations preparing for compliance requirements

Build a smarter identity lifecycle today.

Keep access clean. Keep identities safe. Keep your workflows simple.

FAQ

Frequently Asked Questions

Why is identity lifecycle management important for security?

Identity lifecycle management helps prevent unnecessary or outdated access from staying active longer than it should. As people change roles, move teams, or leave the company, their permissions must change with them. ILM ensures accounts are created, updated, and removed properly, reducing the risks tied to leftover access. It also helps maintain consistency across all departments and systems.

How does ILM improve onboarding and offboarding processes?

ILM defines a clear set of steps for setting up and removing accounts. This reduces delays and avoids situations where new employees wait for access or former employees keep access longer than needed. It also improves communication between HR, IT, and team leads by documenting responsibilities and making every step traceable. This leads to faster, cleaner, and more secure identity handling.

Can identity lifecycle processes be automated with tools?

Yes. Many organizations use solutions like Entra ID, Okta, or SailPoint to automate account creation, updates, and removal. Automation helps reduce mistakes caused by manual work and keeps identities aligned across multiple systems. It also makes recurring tasks like access changes or account cleanup much easier to manage over time.

What happens if we find many inactive or duplicate accounts?

Inactive or duplicate accounts are common when access is not reviewed regularly. We help identify which accounts should be removed, merged, or updated based on your current structure. Cleaning these accounts improves security by reducing unnecessary login paths and lowering the risk of unauthorized access. It also helps maintain accurate user records for future reviews.

Does ILM help with compliance requirements like ISO or SOC 2?

Yes. Most compliance frameworks require proof of proper onboarding, access updates, and timely removal of accounts. ILM creates clear documentation for each of these steps, making audit preparation much easier. Having structured lifecycle records shows auditors that access is handled consistently and responsibly.

Will implementing ILM add complexity to daily operations?

When done correctly, ILM actually simplifies daily work instead of adding complexity. It reduces confusion around who needs access, shortens approval times, and prevents access-related mistakes. Clear workflows ensure employees receive the right access without delays. Over time, the process becomes smoother and more predictable for everyone.

Our Core Services

IT Staff Augmentation

Access pre-vetted developers, engineers, and tech experts to boost your in-house team’s capacity and accelerate delivery.

Dedicated Teams

We provide fully managed, dedicated teams that work exclusively on your projects while staying aligned with your business culture and goals.

Project-Based Consultants

Hire specialized consultants (cloud, AI, cybersecurity, data, DevOps, etc.) for short-term or long-term projects to ensure quality outcomes

Remote Talent Sourcing

Expand beyond borders - tap into global talent pools while we handle recruitment, onboarding, and compliance.

Onsite & Hybrid Staffing

Need resources locally or in a hybrid model? We ensure the right balance of flexibility, cost-effectiveness, and productivity.

Rapid Onboarding

Get the right talent on board quickly, reducing hiring delays and risks.